Eunki Chung

Industrial design professor


  • B.B.A., business administration, Yonsei University
  • M.Des., interaction design, Carnegie Mellon University
  • Postgraduate studies, Human-Computer Interaction Institute, Carnegie Mellon University


  • Association for Computing Machinery's SIGCHI (Special Interest Group on Computer-Human Interaction), 2013–present
  • Relating Systems Thinking and Design, 2013–present
  • Journal of Service Research, 2013–present

Publications and Presentations

  • "Towards Stakeholder-Centered Design," presented at MAYA Design, Pittsburgh, Pennsylvania, 2016.
  • "From Persona to Blueprint: Service Perspectives for Design," presented at Cooper, San Francisco, California, 2015.
  • "User Experience Design that Creates Business Advantage - A Case Study," presented at HCII, Carnegie Mellon University, Pittsburgh, Pennsylvania, 2015.
  • "Do-It-Yourself for Others: Field Study on Emerging Maker Practice," presented at HCII20: Poster and Demo Session, HCII, Carnegie Mellon University, Pittsburgh, Pennsylvania, 2014.
  • "Service Entanglements: A New Pattern of Complexity in Interactive Systems," presented at Relating Systems Thinking and Design Symposium, Oslo, Norway, 2013.