The network services division provides the following:
- College-wide telephone services
- Coordination of college optical fiber cable plant installation and maintenance
- Operation and maintenance of computer network equipment
- Continued development of college-wide information network systems and services
- Ongoing investigation involving evaluation and testing of innovative computer networking technologies
- Computer networks planning and design
- Computer network installation and maintenance
- Computer network department software installation
| Employees of the network services and advanced technology department also provide support for the technology at the Atlanta campus including: - Tier 2 technical support for Mac and PC workstations
- Installation, maintenance and upgrades for all office and lab computer hardware
- Up-to-date computer lab equipment with the latest industry-standard software releases
- Basic on-site familiarization training for users
- Software package installation, configuration and upgrades
- Support for the latest computer peripherals, such as printers/plotters, scanners, slide scanners, PDAs and portable storage media
- Technical support for college events and student orientation/registration
- Loaner mobile computer equipment for faculty and staff
- Certified warranty repair of Dell, HP and Apple college-owned equipment
- Student workers supervision and instruction
- Basic audio/visual equipment support for faculty and students
|