career services student getting advisement An informational interview is an opportunity to interview a professional in your field to learn more about daily responsibilities, educational requirements and the market value (salary range) of the position in which you are interested. The informational interview is designed for you to ask the professional questions so that you can learn more about his/her career. You may also ask the professional to give you feedback on your résumé and portfolio and ideas on how to build a professional network. The informational interview is not an opportunity for you to be interviewed or ask for a job! The emphasis is on gaining information, and you should treat this interview as a learning experience.

Once you have made contact with a person who may be helpful to you in your network and is willing to spend time with you (15-20 minutes), read up on the career this person is engaged in and the company that they work for by reviewing trade publications, company information and online resources. Take notes to remember the important points. These questions will help you:

  • Please give me a general description of the work you do.
  • What is your typical workday like?
  • What do you find most rewarding about your work?
  • What are the toughest problems you encounter in your job?
  • What are the frustrations in your work?
  • If you could change your job in some way, what would that be?
  • Does your job affect your personal life? If so, how?
  • What educational degrees, licenses or other credentials are required for entry and advancement in this career field? Are there any that are preferred or helpful, although not required?
  • What abilities, interests, values and personality characteristics are important for effectiveness and satisfaction in your field?
  • How do people usually learn about job openings in your field?
  • If you were hiring someone today for an entry-level position in this career field, what factors would influence your choice of one candidate over another?
  • What are typical earnings at various stages of a career in your field?
  • What are the trade/professional groups to which you belong, and which do you find most beneficial in your work? Do any of them assist college seniors interested in entry-level positions in your field?
  • What types of employers, other than your own, hire people that perform the kind of work that you do? Do you know any employers that offer entry-level training programs or opportunities?
  • Is there anything else you think I would benefit from knowing about this career field?
During the interview, act professionally as you would for a regular job interview, dress appropriately and arrive early. Ask about additional referrals to expand your network of contacts. Be sure to write a thank you note immediately after the interview. Keep in touch with your contacts and inform them of your progress as you maintain your relationships.