Emergency Preparedness

Consider all bomb threats real

• Remain calm and write down as much information about the call as possible, noting time of call, length of call, any distinguishing characteristics of the caller's voice, such as, angry or excited (to include male/female, accent, age, etc.), listen for background noises. Use the  Bomb Threat Information Sheet.
• Note the phone number on the caller ID.
• If possible have another person call 911 while the person issuing the bomb threat is on the phone. Call 911 immediately after the caller hangs-up and then notify SCAD security.
• Do not put the caller on hold and do not transfer the call.
• Questions to ask the caller:

1. When is the bomb going to explode?
2. Where is the bomb located?
3. What type of bomb is it?
4. What does it look like?
5. Why was the bomb placed?

• Do not evacuate the building until ordered by Police/Fire or SCAD Security. (see Caller Information Sheet.)
• Do not attempt to locate or examine the bomb.

• Move people away from the package.
• Do not move or open the package.
• Do not attempt to investigate.
• Do not cover, insulate or place the package in a cabinet or drawer.
• Characteristics of a Suspicious Package:

1. Excessive postage and weight
2. Common words misspelled
3. Bulky or rigid envelope
4. Foreign mail or unexpected special delivery
5. Poorly written or typed address and no return address
6. Markings like "Personal" or "Confidential"
7. Excessive packaging tape or string
8. Stains or discoloration
9. Visual distractions and protruding wires/tinfoil
10. Titles but no names
11. A package or container found in a unusual/unexpected location