Student technology policy

Disclosures and policies

Student technology policy

The information technology department is responsible for providing technology support to the Savannah College of Art and Design and for the development and implementation of the university's information systems. IT supports the mission of the university through the acquisition, testing, development and maintenance of the university network, systems, and user assistance. The vice president for information technology is responsible for overseeing all academic and administrative computing at SCAD. The following policies are active as of the date of this document. These policies are subject to change; therefore, users should inquire about changes to this policy. Developments in information technology in recent years have led to fundamental changes in the ways that people communicate, learn and share information. SCAD is committed to using these innovations to provide new educational benefits to its students and to introduce them to this expanding global community. A computer network establishes a community, and as in any community, especially one as tightly linked as an electronic network, individual decisions can have a powerful and immediate impact on a large number of people. Accordingly, the community must develop rules and protocols to ensure that the rights and privileges of each member of the community are protected and that the university's investment in the technology is protected. For this reason, SCAD has developed a set of rules and protocols to ensure that electronic interactions are as orderly and mutually respectful as possible. This set of guidelines is called the SCAD Technology Policy and is based upon the importance of respect and consideration for the rights of others. SCAD stresses respect for all university technology and consideration for those who use the system. Use of SCAD technology is considered a privilege. SCAD reserves the right to alter this policy as the situation dictates. Direct any questions regarding this policy to the vce president for information technology.

General guidelines for technology and network use

Acceptable use

Students are responsible for all activities generated by their SCAD accounts on the SCAD network at all times and from any device, regardless of ownership. Each user on SCAD's network is responsible for the confidentiality of his or her passwords. Students may not use another individual's account for any reason. Use of the network outside the scope of SCAD-related activities is prohibited. The network is designed to monitor activity in order to ensure that all users abide by the guidelines and restrictions on access and usage outlined within SCAD policies and handbooks. The use of all SCAD technology must be in support of education and research consistent with the educational objectives of SCAD. Use of another organization's network must comply with the rules appropriate for that network. Commercial use of the university's network for the purpose of profit, sales or other business-like activity is strictly prohibited. SCAD is a nonprofit, tax-exempt organization. As such, SCAD is subject to specific federal, state and local laws regarding the use of its property and similar matters. Any activity within the university's network must not violate, jeopardize or otherwise contradict this status.

Transmission of any material in violation of any local, state or federal regulation is prohibited. This material includes, but is not limited to, copyrighted material, threatening or obscene material, or material protected by trade secret. The use of SCAD technology for political lobbying is also prohibited. Any use of SCAD computers and servers to transmit material that may be perceived as sexual in nature may be considered a violation of the university's sexual harassment policy as well as the technology policy. SCAD reserves the right to direct that the transmission of any sexually inappropriate material be ceased and to remove the material itself if necessary. SCAD has the right to remove any material that is contrary to the university's mission or is otherwise deemed inappropriate. Students bear the responsibility of knowing what activities are prohibited by state and federal law, including the Georgia Computer Systems Protection Act, federal copyright and trademark laws, stalking laws and software piracy laws. Students shall not engage in any computer activities that are illegal.

Network use

SCAD utilizes this technology policy to inform students that unprotected wireless access points established using the SCAD-provided hardwired network are prohibited. If unprotected wireless access points are detected, the originating IP address will be suspended without notification. Connectivity may be re-established at the discretion of IT. Any device attached to the network must be configured as a DHCP client. The use of static addressing or configuring services that provide addresses in place of those assigned by SCAD is prohibited. Students may not disconnect SCAD hardware from the SCAD network for any reason. Authorized users may not run or otherwise configure software or hardware that allows access to unauthorized users. This includes, but is not limited to, the creation of unsecured wireless networks, replication of services through third-party devices, such as routers, NAT devices and proxy servers, and the establishment of VPN services. Any placement of a device designed to extend the network must be configured to allow only the authorized user and must not be open to the public or to anyone other than the authorized user. Users are solely responsible for their connection and all traffic generated and received by that connection. Violations of this technology policy may result in the loss of user access privileges.

Email IT or call 912.525.4567 with questions or concerns about whether a specific use of the network is authorized.

Information security

Security on SCAD's network is a high priority and a shared responsibility among all users. University policy prohibits any attempts to bypass any system security measure, process or policy. Attempts to degrade or interfere with the performance of the university's network are strictly prohibited. Potentially harmful activities are strictly prohibited while attached to the university's network. These activities include the creation and propagation of viruses or malware, the creation of self-replicating code, port scanning, and other unsafe activities that disrupt services, damage files, and damage or destroy equipment, software or data. End users of the university's network are prohibited from the installation of devices or software designed to intercept, capture, and cache or otherwise acquire data transmissions through the university's network. Students who suspect a security problem must immediately notify IT. Students must not demonstrate the problem to other users. Any user identified as a security risk or having a history of problems with other computer systems may be denied access to SCAD technology. Note that email is not guaranteed to be private. SCAD reserves the right to monitor and review all email and other system use to protect the integrity of the system and the safety of its users.

Phishing

Currently, the three greatest threats to information security at SCAD are phishing, portable device loss and third-party data storage. The greatest of these is phishing. Phishing is the act of sending emails designed to trick individuals into providing credentials or clicking a malware-laced link or attachment. These emails often appear to be from a trusted individual or known organization. SCAD students should be vigilant regarding suspicious emails and not open any attachments or links within unexpected emails. Such suspicious emails that are sent to SCAD-hosted student email accounts should be forwarded to the office of information security or to the Technology Support Center for verification of legitimacy. If it is determined that a student email account is compromised due to phishing, SCAD IT will temporarily disable the account for the protection of the student and any information stored within the account in question. Students must email IT or call 912.525.4567 to begin the account restoration process and receive phishing awareness counseling.

Higher Education Opportunity Act

In compliance with the Department of Education's Higher Education Opportunity Act, SCAD utilizes this technology policy to inform students that unauthorized distribution of copyrighted material, including peer-to-peer file sharing, may result in internal disciplinary adjudication, civil or criminal liabilities. Peer-to-peer file sharing allows users to make files available to others for download and use. Copyright infringement may occur through the practice of copying and distributing protected work without the permission of the owner. This material includes any software belonging to the user or software located on the SCAD system. Any instances of peer-to-peer file sharing found on SCAD's network will be terminated immediately. SCAD will report any student offenders to the Dean of Students. Any internal action taken by SCAD does a not shield a student, faculty or staff member from potential liability claims from third parties.

Ownership and copyright

SCAD reserves ownership rights to all material produced during a student's enrollment at the university using technologies supplied by the university. Release of copyright may be obtained through written contractual agreement signed by a designated university authority. For more information regarding SCAD copyright policies, see the relevant section in the student handbook. No individual may supply, use, or set up equipment or software on the university's network for the purpose of inspecting, copying, storing, acquiring or redistributing copyrighted, trademarked or otherwise protected material, including, but not limited to, computer software, music, artwork, film, electronic texts, graphical or video productions in any manner that violates copyright law or the rights of the copyright holders. Upon receipt of a notification of possible copyright infringement or file sharing improprieties, SCAD will notify the individual assigned to the IP address through the office of student conduct about the infraction, providing an explanation as to why it was received, and will subsequently quarantine the access of the student until such time as the office of student conduct adjudicates. Any internal action taken by SCAD does not shield the student from potential liability claims from third parties or the owner of the copyrighted material, who retain the right to sue for the underlying infringement activity. A content owner may bring an infringement claim against a user and by law is entitled to a minimum of $750 for each infringement; if intent to infringe copyright is demonstrated, statutory damages may be as high as $15,000 per infringement (Note: These fines are subject to change). According to applicable copyright law, persons involved in the illegal reproduction of software can be subject to civil damages and criminal penalties, including fines and imprisonment. Students can also be subject to SCAD's disciplinary policy. SCAD does not condone the illegal duplication of software. Any students who create, acquire or use unauthorized copies of computer software shall be disciplined as appropriate under the circumstances. Such discipline may include dismissal from the university.

Technology maintenance and support

Malfunctions or suspected malfunctions should be reported to the Technology Support Center for immediate attention. All repairs and modifications to SCAD technology are to be conducted by SCAD IT staff, or by SCAD IT-approved service providers.

Hardware

SCAD hardware (i.e., CPU, monitor, keyboard, mouse, printer, scanner and other peripherals) represents a large investment of funds and provides the student body with an extensive array of tools to facilitate success at SCAD. An equipment malfunction is costly to repair and makes the item unavailable to other users. For this reason, students should treat all equipment with the same respect and care allotted to personally owned equipment. Respecting the physical integrity of the hardware means students shall not tamper with, remove or add any piece or part of a piece of hardware or its accessories (inks, paper, cabling, etc.) from its proper location. All users must comply with user guidelines and restrictions posted by IT.

Software

All installation of software is the responsibility of IT. No one may attempt to install executable programs or applications without authorization from SCAD IT. No one should attempt to introduce system-corrupting software (such as viruses) into any computer system or otherwise intentionally interfere with the operation of any SCAD system.

Educational software

SCAD licenses the use of computer software from a variety of outside companies. Software purchased by SCAD may only be used for educational or SCAD business purposes. The software may not be used for any commercial purpose, including any use where the student receives compensation or in-kind donations as a result of using SCAD software. Students shall use the software only in accordance with the official license agreements. License agreements are available upon request from IT. The use of educational software is permitted for competitions. Students shall not download or upload unauthorized software over the internet for use on any SCAD computer. Any student learning of any misuse of software or related documentation should notify IT through email or call 912.525.4567.

Reliability and network maintenance

SCAD makes no warranties of any kind, whether expressed or implied, for the technology it provides. SCAD is not responsible for any monetary or emotional damage suffered by a student as a result of system failure. This includes loss of data, software or hardware system delays or failures, data transfer failures, or service interruptions. Use of any information obtained via the system or the Internet is at the user's own risk. The network and available systems require regular maintenance to maintain reliability and current capacity. It is occasionally necessary for IT to interrupt network availability in order to perform upgrades and maintenance. Regular maintenance is scheduled on Sundays, from 6 a.m. to 10 a.m. EST. If upgrades or maintenance require more time, email notifications will be sent to the SCAD community in advance, outlining the projected unavailability of the network, whenever possible.

Printing quotas

All students are granted 500 prints per quarter to use at SCAD for black and white printing in labs or classrooms. At the beginning of each quarter, the quota will be set to 500 sheets. To purchase more print credits, students may log into myprint.scad.edu with their network username and password and select "Transfer Funds from SCAD Card Account" to begin the process.

Electronic information

IT maintains the right and responsibility to act as the steward of all stored electronic information (including, but not limited to, all forms of electronic messages, documents, files, databases, file servers and access logs) stored on equipment maintained by the university. Electronic forms of data stored on all systems are designed to be monitored, backed up, archived, scanned and preserved by IT. The department of information technology reserves the right to review, monitor, validate and seize any electronic data stored on its systems for any reason deemed necessary in order to properly conduct university business, to comply with requests from law enforcement, or as required for dispute resolution. Aside from routine monitoring and protection practices performed by authorized personnel, access to electronic data storage areas primarily designated as private (i.e., home directories and email associated with another user's account) must be approved by the vice president for information technology. Anyone attempting to overcome the safeguards and security measures associated with electronic data storage and access restriction is in direct violation of this policy.

Electronic theft of work

The prevalence of social media and other forms of instant online communication often allows for immediate and widespread file sharing among students. Even though a file created by a student might be shared or otherwise accessible to others via such communications, it is inappropriate for another student to use or repurpose that work without permission of the student owner, or to present such work as one's own when it was created by another. This policy applies to files stored on SCAD technology resources that are intended for use only by the student to whom they are provided, such as within SCAD email or student home directories. SCAD will consider unauthorized electronic access, copying, or electronic theft to be against university policy.

Network storage

Home directories

Network storage space is provided to students actively enrolled at SCAD. Home directories are assigned to each student upon agreement of the technology usage policy. Network storage folders are backed up regularly and may be accessed through MyFile from any computer with Internet access. Student network storage folders are emptied or cleaned out annually during the week prior to the start of fall quarter, or as announced by IT. It is the responsibility of the individual student to back up any and all work that student wishes to retain prior to the deletion date. IT cannot guarantee the recovery of files once they are deleted.

Course drop boxes

Course drop boxes are created at the beginning of each quarter and are named for that course. Students enrolled in that course will automatically have access to that course drop box. Drop boxes are only retained for the term of the class. Course drop boxes are purged at the end of the quarter, once grades have been submitted. Drop boxes are not intended as student file storage, but rather are used to submit coursework for the class. Students should not store files unrelated to the relevant class in these locations.

Internet access and email

Access to Internet and email are provided as a service to students of the university. These services are to be used for university purposes only. All other uses are prohibited. SCAD-issued email accounts should not be used or referenced in commercial activity. A SCAD email account is automatically issued to students upon payment of the matriculation fee. Timely communications from various departments are emailed to students through SCAD email; students are responsible for checking their SCAD email daily. All student communications internal to SCAD and its employees shall be sent to and received from the student's official SCAD email account rather than any third-party email accounts (i.e., Gmail, Yahoo!, etc.). Students contacting SCAD employees through email accounts other than their SCAD-issued address may see these emails returned and information withheld. Students are discouraged from forwarding their SCAD email account to another third party or Web-based email provider.

Students may obtain their student ID numbers and passwords by calling the Technology Support Center at 912.525.4567.

Residence hall network access and policies

SCAD students living in the university's residence halls are provided with a high-speed network connection.

Network access in residence halls

Hard wired

In order for students to obtain access to the network through a provided network access jack, they must take the following steps:

  1. Student must have a network-ready computer.
  2. Obtain and utilize an Ethernet (Cat5 or 6 network cable).
  3. Connect the computer to the jack in the residence hall room using the cable.
  4. Start the computer.
  5. Log in to the SCAD portal that appears in the browser using their NetID and password.

Wireless

  1. Student must have a wireless network-ready computer.
  2. Power on the computer and view available networks.
  3. Connect to "SCAD Wireless."
  4. Log in to the SCAD portal that appears in the browser using the student's NetID and password.

If a student has a problem connecting to the network, he or she should call the Technology Support Center at 912.525.4567. SCAD IT will attempt to assist the student over the phone; however, in some cases, the Technology Support Center may need to transfer the issue to a computer technician.

It is the responsibility of the user on the university's network to protect personal equipment from intrusion attempts, electrical damage or software-driven attacks. SCAD has no obligation to provide, maintain, service, replace or otherwise be responsible for physical or software-driven damage to personal equipment in use on the SCAD network or any other network.

Wireless access points

Wireless connectivity in the dorms is provided by SCAD in Atlanta and certain dorms in Savannah. Setup and access to unsecured wireless access points originating from the SCAD-provided network is prohibited. Unsecured access points located in dorms will be disconnected until such a connection is password protected and secure. Network services will evaluate the dorm networks frequently.

Gaming support

IT will not support guaranteed reliability of access and speed, as well as configuration assistance to Internet in dorms for the purposes of gaming.

University computer and classroom labs

During academic breaks and other times

All SCAD computer labs, except computers located in the Jen Library in Savannah and ACA Library in Atlanta, are closed between academic quarters while classes are not in session. During these breaks, students are not allowed to use these labs. Labs also may be inaccessible at other times due to required maintenance. As schedules may change, students should consult scad.edu/life/libraries for current library hours. In order to use a SCAD computer lab, currently enrolled students must have a valid SCAD ID card and may be required to show their ID to university personnel upon entering the building or swipe their ID to gain entry. Students who do not possess proper ID may not be admitted to the lab or may be asked to leave. Alumni may use SCAD computer labs for a period of three months following their graduation from the university. For more information regarding access, call the Technology Support Center at 912.525.4567.

Classroom equipment

IT staff maintains technology located within classrooms and laboratories. Students are encouraged to report situations involving technology that is inoperable or in need for repair to the Technology Support Center. IT relies on this communication to provide fast and efficient service and maintain the highest standard for classroom technology.

Technology Support Center

The SCAD Technology Support Center provides 24-hour technology support at 912.525.4567. Assistance may also be requested by emailing. SCAD staff provides on-site support 7 a.m. to 7 p.m. EST, Monday through Friday. Some assistance, including password issues, may require contact with on-site staff during the hours listed above.

Violations of this policy

Any student who violates this technology policy may be denied further access to SCAD technology and may also undergo additional disciplinary measures consistent with the Code of Student Conduct.

Exceptions to this policy

In rare cases, exceptions to this policy may be granted, but will not be considered without written approval from the vice president for information technology. Additional approvals may also be necessary.