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The information management and technology department is responsible for providing technology support to the Savannah College of Art and Design and for the development and implementation of college management information systems. IM&T supports the mission of the college through the acquisition, testing, development and maintenance of the computer network, systems and user assistance. The vice president for information management and technology is responsible for overseeing all academic and administrative computing at SCAD.
The following policies are active as of the date of this document. These policies are subject to change. Therefore, users should inquire about changes to this policy.
Developments in information technology in recent years have led to fundamental changes in the ways that people communicate, learn and share information. SCAD is committed to using these innovations to provide new educational benefits to its students and to introduce them to this expanding global community.
The installation of a college network that links individual computers to each other, to a central file server and to the Internet, creates a special opportunity to speed the flow of information among individuals at SCAD and the outside world.
A computer network establishes a community. In any community, especially one as tightly linked as an electronic network, individual decisions can have a powerful and immediate impact on a large number of people. Accordingly, the community must develop rules and protocols to ensure that the rights and privileges of each member of the community are protected and that the college's significant investment in the technology is not wasted. For this reason, SCAD has developed a set of rules and protocols to ensure that electronic interactions are as orderly and mutually respectful as possible. This set of guidelines is called the SCAD Technology Policy and is based upon the importance of respect and consideration for the rights of others.
SCAD stresses respect for all college technology and consideration upon those who use the system. Use of SCAD technology is considered a privilege rather than a right. SCAD reserves the right to alter this policy as the situation dictates. Direct any questions regarding this policy to the vice president for information management and technology.
A. General guidelines for technology and network use
1. Acceptable use: The use of computers and/or accounts must be in support of education and research and consistent with the educational objectives of SCAD. Use of another organization's network must comply with the rules appropriate for that network. Transmission of any material in violation of any local, state or federal regulation is prohibited. This material includes, but is not limited to, copyrighted material, threatening or obscene material and material protected by trade secret. Use for commercial activities is prohibited unless exempted by the vice president for information management and technology. The use of product endorsement, political lobbying and illegal activities is also prohibited.
Any use of SCAD computers and servers to transmit material that may be perceived as sexual in nature may be considered a violation of the university's sexual harassment policy as well as the technology policy. SCAD reserves the right to direct that the transmission of any sexually inappropriate material be ceased, and to remove the material itself if necessary.
SCAD has the right to remove any material that is contrary to the university's mission or is otherwise deemed inappropriate. SCAD can remove the privilege of using college computers from an individual violating this provision. Violations of the policy may be treated as disciplinary actions under the Code of Student Conduct.
Students bear the responsibility of knowing what activities are prohibited by state and federal law, including the Georgia Computer Systems Protection Act, federal copyright and trademark laws, stalking laws and software piracy laws. Students shall not engage in any computer activities that are illegal; those who do engage in such activities may be charged under the student disciplinary code.
The use of any hardware, software or other technology provided by the college for commercial purposes is prohibited. The improper use of technology could result in disciplinary action and/or removal from the college.
2. Reliability: SCAD makes no warranties of any kind, whether expressed or implied, for the service it provides. SCAD is not responsible for any monetary or emotional damage suffered by a student as a result of system failure. This includes loss of data, system delays, non- or mis-deliveries, service interruptions caused by SCAD, student errors or omissions, or others not affiliated with the university. Use of any information obtained via the system or the Internet is at the user's own risk.
The network and available systems require regular maintenance to maintain reliability and current capacity. It is occasionally necessary for IM&T to take full control of the network to perform upgrades and maintenance. Regular maintenance is scheduled every Sunday, 6-10 a.m. EST. If upgrades or maintenance requires more time, e-mail notifications will be sent to the SCAD community in advance, outlining the projected unavailability of the network, whenever possible.
3. Copyright: SCAD reserves rights to all material produced during a student's enrollment at the college or other materials produced using technologies supplied by the college. Release of copyright may be obtained through written contractual agreement signed by a designated college authority. For more information regarding SCAD copyright policies, see the relevant section in the student handbook. No individual may use, set up, or provision equipment or software on the college network for the purpose of inspecting, copying, storing, acquiring or redistributing copyrighted, trademarked or otherwise protected material, including, but not limited to, computer software, music, artwork, film, electronic texts, graphical or video productions in any manner that violates copyright law or the rights of the copyright holders.
B. Network use
Use of the network is public; therefore, the user is responsible for all activities generated by his/her account at all times. Use of the network outside the scope of SCAD-related activities (including commercial accounts) is prohibited. The network is designed to monitor activity of all users. All users must abide by guidelines and restrictions on access and usage that is posted or distributed either electronically or in physical form.
Upon submission of the signed user agreement, each network user is assigned a user name. Each user is responsible for the confidentiality of his/her password and account. College policy prohibits attempting to bypass any system security measure, process or policy.
Attempts to degrade or interfere with the performance of the college network or use of the college network in an attempt to degrade the performance of other networked systems are strictly prohibited.
Risky and potentially harmful activities are strictly prohibited while attached to the college network. These activities include the creation and propagation of viruses, the creation of self replicating code, port scanning, and unsafe activities which can disrupt services, damage files, and/or damage or destroy equipment, software or data.
Users are prohibited from attempting to circumvent or subvert any systems security measures, services, provisions or agreements.
Any device attached to the network must be configured as a DHCP client. The use of static addressing or configuring services that provide addresses in place of those assigned by SCAD is prohibited.
1. Commercial use of technology prohibited: Commercial use of the college network for the purpose of profit, sales or other business-like activity is strictly prohibited. SCAD is a nonprofit, tax-exempt organization and as such is subject to specific federal, state and local laws regarding the use of its property and similar matters. Any activity within the college network must not violate, jeopardize or otherwise contradict this status.
2. Higher Education Opportunity Act: In compliance with the Department of Education's Higher Education Opportunity Act (HEOA), SCAD utilizes this technology policy to inform students that unauthorized distribution of copyrighted material, including peer-to-peer file sharing, may result in a student being subject to internal disciplinary adjudication, civil or criminal liabilities. Peer-to-peer file sharing allows users to make available to others files for download and use. Copyright infringement may occur through the practice of copying and distributing protected work without the permission of the owner. Users may not download or upload programs or other material protected by copyright without written authorization signed by both the user and the vice president for information management and technology. This material includes any software belonging to the user or software located on the SCAD system.
Security on any computer system is a high priority, especially when the system involves many users. Users who identify a security problem must immediately notify the system administrator or IM&T at 912.525.4567 and the student conduct office at 912.525.6980. Do not demonstrate the problem to other users. Do not use another individual account without written permission from the system administrator, network administrator or vice president for information management and technology. Any user identified as a security risk or having a history of problems with other computer systems may be denied access to SCAD's system. Note that e-mail is not guaranteed to be private. SCAD reserves the right to monitor and review all e-mail and other system use to protect the integrity of the system and the safety of its users.
End users of the college network are prohibited from the installation of devices or software designed to intercept, capture, cache or otherwise acquire data transmissions through the college network.
In compliance with the Department of Education's Higher Education Opportunity Act (HEOA), SCAD utilizes this technology policy to inform students that unprotected wireless access points established using the SCAD-provided hardwired network are prohibited. If unprotected wireless access points are detected, the originating IP address will be suspended without notification. Connectivity may be re-established at the discretion of IM&T.
Authorized users may not run or otherwise configure software or hardware that allows access to unauthorized users. This includes but is not limited to the creation of unsecured wireless networks, replication of services through third party devices such as routers, "airport" stations, NAT devices, proxy servers and the establishment of VPN-like services. Any placement of a device designed to extend the network must be configured to allow only the authorized user and must not be open to the public or to anyone other than the authorized user. Users are solely responsible for their connection and all traffic generated and received by that connection.
A user in doubt about whether a specific use of the network is authorized should consult with the network administrator or the vice president for information management and technology. Violations of the user agreement may result in the loss of user privilege and/or disciplinary action.
1. Hardware: Items of SCAD's hardware (CPU, monitor, keyboard, mouse, printer, scanner and other peripherals) represent a large investment of funds, and provide the student body with an extensive array of tools to facilitate their success at SCAD. An equipment malfunction is costly to repair and makes the item unavailable to other users. Users should treat all equipment with respect, noting that the user is part of the larger community.
Respecting the physical integrity of the hardware means no one shall tamper with, treat roughly, remove or add any piece or part of a piece of hardware or its cabling from its proper location. All users must comply with user guidelines and restrictions from time to time posted or distributed by the system administrator or IM&T.
Malfunctions or suspected malfunctions should be reported to the Technology Support Center at 912.525.4567 for immediate attention. No one should attempt to repair or modify any equipment without the direct supervision of the system administrator.
2. System and applications (software): All installation of software is the responsibility of IM&T or a designated system administrator. No one should attempt to install executable programs or applications without authorization from the vice president for information management and technology, or the information management and technology department. No one should attempt to introduce system-corrupting software, such as viruses, into any computer system or otherwise intentionally interfere with the operation of any system. No one should attempt to access or tap into another person's e-mail, instant message or other personal files.
Policy regarding educational software: SCAD acquires software for the use of its students. Most of the software that SCAD purchases is educational software. This means the software can only be used for educational purposes. The software cannot be used for any commercial purpose, including any use where the student receives compensation or in-kind donations. The use of educational software is permitted for competitions. The college may purchase commercial versions of the software for non-educational purposes deemed acceptable by the college.
SCAD licenses the use of computer software from a variety of outside companies. SCAD does not own this software or its related documentation and, unless authorized by the software developer, does not have the right to reproduce it except for backup purposes. With regard to client/server and network applications, students shall use the software only in accordance with the license agreements. License agreements are available in the information management and technology department located on the fifth floor of Propes Hall, 15 Drayton St. Students shall not download or upload unauthorized software over the Internet. Any student learning of any misuse of software or related documentation at the college shall notify the vice president for information management and technology.
SCAD prohibits the use of the SCAD network to violate copyright law. Additionally, the SCAD technology policy explicitly forbids activity that threatens the security of the network and computing environment. Peer-to-peer file sharing exposes the network and users to both of the above-mentioned activities. This includes the use of unprotected wireless routers, use of VPN access on machines in which file sharing applications reside, and openly sharing files from one computer to another by use of software applications or open access. SCAD will utilize applications to monitor the establishment of unsecured wireless networks within the SCAD network, and the availability of file sharing opportunities.
Upon receipt of a notification of possible copyright infringement or file sharing improprieties, SCAD will notify the individual assigned to the IP address about the infraction through the office of student conduct, providing an explanation as to why it was received, and will subsequently quarantine the access of the student until such time as the office of student conduct adjudicates. Any internal action taken by SCAD does not shield the student from potential liability claims from third parties like RIAA or the owner of the copyrighted material, who retain the right to sue for the underlying infringement activity. A content owner may bring an infringement claim against a user and by law is entitled to a minimum of $750 for each infringement; if intent to infringe copyright is demonstrated, statutory damages may be as high as $15,000 per infringement.
SCAD will provide information on its IM&T technology support channel within MySCAD regarding peer-to-peer file sharing, unsecured wireless access and use of the SCAD network to precipitate use or distribution of copyrighted materials. A list of legal downloading sites is available on the IM&T website as well.
According to applicable copyright law, persons involved in the illegal reproduction of software can be subject to civil damages and criminal penalties, including fines and imprisonment. Students can also be subject to SCAD's disciplinary policy. SCAD does not condone the illegal duplication of software. Any students who create, acquire or use unauthorized copies of computer software shall be disciplined as appropriate under the circumstances. Such discipline may include termination and/or dismissal from the college. Any doubt concerning whether any student may copy or use a given software program should be raised with the vice president for information management and technology before proceeding. The vice president for information management and technology can be reached at 912.525.4001.
D. Electronic services
The department of information management and technology maintains the right and responsibility to act as the steward of all stored electronic information (including but not limited to all forms of electronic messages, documents, files, data bases, file servers and access logs) stored on equipment maintained by the college. Electronic forms of data stored on all systems are designed to be monitored, backed up, archived, scanned, and preserved as deemed necessary by the department of information management and technology.
The department of information management and technology reserves the right to review, monitor, validate and seize any electronic data stored on its systems for any reason deemed necessary in order to properly conduct college business, to comply with the requests of law enforcement, or as required for dispute resolution. Aside from routine monitoring and protection practices performed by authorized personnel, access to electronic data storage areas primarily designated as private (home directories, e-mail) must be approved by the vice president for information management and technology.
Anyone attempting to overcome the safeguards and security measures associated with electronic data storage and access restriction is in direct violation of the technology policy.
1. Disks, files and documents: The work of individuals stored on floppy disks, tapes, firewire drives or saved in files on hard drives is considered to be private. Just as it is inappropriate to obtain, read, alter or copy work done by another on paper, it is inappropriate to access, read, alter or copy work stored electronically without permission of the owner. SCAD will consider unauthorized electronic copying or electronic theft to be against college policy.
2. Network storage space: Network storage space is provided to students actively enrolled at SCAD. Home directories are assigned to each student upon agreement of the technology usage policy. Network storage folders are backed up regularly and may be accessed via MyFile from any computer with Internet access. Student network storage folders are emptied or cleaned out annually on Sept. 1. It is the responsibility of the individual student to back up any and all work they wish to retain prior to the Sept. 1 date. IM&T cannot guarantee the recovery of files once they are deleted.
3. Course drop boxes: Course drop boxes are created at the beginning of each quarter and are specific to a course given. Course drop boxes are only retained for the term of the class. Course drop boxes and the files held within are deleted at the end of the quarter, once grades have been submitted. Course drop boxes are not intended as student file storage. They are available to submit coursework for the class. Students are advised not to store or save documents to these locations that are unrelated to an assignment.
4. Internet access and e-mail: Access to the Internet and e-mail are provided to students of the college as a service. These services are to be used for college purposes only. All other uses are prohibited. SCAD-issued e-mail accounts should not be used or referenced in commercial activity.
All communications internal to SCAD and its employees shall be sent and received from the student's SCAD e-mail account. This is required to comply with regulations for security of private information. Students contacting SCAD employees via e-mail accounts other than their SCAD issued address may be returned and information withheld.
Students are discouraged from forwarding their SCAD e-mail account to another third party or web-based e-mail provider.
A SCAD Webmail account is automatically issued to students upon payment of the matriculation fee. Timely news from various departments is e-mailed to students through SCAD Webmail; students should check their SCAD Webmail daily.
Students should obtain their student e-mail IDs by logging on to MySCAD, clicking the My Info tab and then "View E-mail Addresses." Students may obtain their student ID numbers and PINs by calling the Technology Support Center at 912.525.4567.
Electronic signatures: No electronic signature may be affixed to an e-mail originating from a student's assigned SCAD e-mail account that is not approved by college administration. Any violation of this policy may be grounds for disciplinary action including removal of access privileges.
E. Residence hall network access and policies
SCAD students living in college residence halls have the option to use a high-speed network connection.
1. Access-Savannah/Atlanta: In order for students to obtain access to this network through the provided residence hall access jack, they must take the following steps:
1. Student must obtain a network card for his/her computer.
2. Student connects the computer via network card to the plug in his/her residence hall room.
3. Student starts computer.
4. Student logs on to the system using his/her student ID and MySCAD password.
5. Student accepts or rejects usage policy.
6. If student rejects policy, access is denied.
7. If student accepts policy, his/her residence hall account will be activated in approximately 15 minutes.
8. Student should turn off computer and check again after 15 minutes.
If a student has a problem connecting to the network, he/she should call the Technology Support Center at 912.525.4567. Personnel will try to assist the student over the phone. However, the Technology Support Center may need to schedule an appointment for the student with a computer technician to solve their problems. The Technology Support Center will try to schedule all appointments within 24 hours. Student use of the college network is subject to all of the policies contained in this document. Violation of this policy may be treated as disciplinary actions under the Code of Student Conduct.
It is the responsibility of the user on the college network to protect their equipment from intrusion attempts, electrical damage or software-driven attacks. SCAD has no obligation to provide, maintain, service, replace or otherwise be responsible for physical or software-driven damage orienting from a network connection to any user of the college network.
Wireless access points: Wireless connectivity in the residence halls is provided by SCAD. Setup and access to unsecured wireless access points originating from the SCAD provided network connect is prohibited. Unsecured access points located in residence halls will be disconnected until connection is password-protected and secure. Network services will evaluate the residence hall networks frequently.
Gaming support: Guaranteed reliability of access and speed, and configuration assistance to Internet in residence halls for the purposes of gaming will not be supported by IM&T.
F. College computer and classroom labs
1. During academic breaks and other times: All SCAD computer labs, except computers located in the Jen Library, are closed between academic quarters while classes are not in session. During these breaks, students are not allowed to use these labs. Labs also may be inaccessible at other times due to required maintenance.
The computer labs located in the Jen Library are open and accessible to all currently enrolled students during the library's regular operating hours, including during academic breaks.
In order to use a SCAD computer lab, currently enrolled students must have a valid SCAD ID card and may be required to show their ID to college personnel upon entering the building and the lab, or swipe the ID to gain entry. Students who do not possess proper ID may not be admitted to the lab or may be asked to leave.
Alumni may use SCAD computer labs for three months following their graduation from the college. For more information regarding access, call alumni services at 912.525.5865 or the vice president for information management and technology at 912.525.4001.
2. Classroom equipment: Technology located within classrooms shall be maintained to the best of the ability of the IM&T staff. Students are encouraged to report equipment that is inoperable or in need for repair to the Technology Support Center. IM&T relies on this communication to provide fast and efficient service, and maintain the highest standard for classroom technology.
G. Technology support center
The SCAD Technology Support Center is provided as the first point of contact for any assistance or request concerning SCAD technology assets.
1. Hours of operation: The hours for assistance during the academic quarters are:
• Monday-Friday, 8 a.m.-10 p.m.
• Saturday-Sunday, 1-10 p.m.
The hours for assistance during academic quarter breaks are:
• Monday-Friday, 8 a.m.-6 p.m.
• No weekend hours
2. Means of contact or requesting assistance: Requests for assistance or service may be made to the Technology Support Center by calling 912.525.4567 or by e-mailing.
Additionally, SCAD computer users are encouraged to visit their My IM&T channel located on the Workspace tab within MySCAD. Link to the IM&T internal site; announcements, training opportunities through Lynda.com and other information are available within the channel.
H. IM&T staff rights and responsibilities
Under the direction of the vice president for information management and technology, IM&T staff members generally may do whatever is necessary to carry out their responsibilities to maintain the effective operation of IM&T facilities and SCAD technology assets.
Use of SCAD information resources are not completely private. SCAD preserves the capabilities and the rights to monitor any individual's network usage, connections and transmissions at any time without warning. The normal operation and maintenance of the college's network and technology resources requires the backing up, caching and logging of data transmissions and communications as well as general usage patterns and the routine scanning of network end users for vulnerabilities which could adversely affect the college network.
Student files kept on college servers are considered "education records" as covered by the Family Educational Rights and Privacy Act of 1974 (title 20, Section 1232 (g) of the United States Code, also referred to as the Buckley Amendment). However, this policy does not preclude disclosure of these files to college officials with a legitimate educational interest. Whenever appropriate and possible, IM&T and/or the appropriate department will seek prior approval from the students before any disclosures are made.
In the normal course of examining and repairing system problems, and when investigating instances of improper use of college facilities, IM&T may need to examine users' files, electronic mail and printer listings. IM&T has the right to access these files.
Investigations that discover improper use may prompt IM&T to limit the access of those users found abusing facilities or services; disclose information found during investigation to college or law enforcement authorities; and initiate disciplinary action as prescribed by college policies and procedures. IM&T has a right to disclose this information.
In order to protect against hardware and software failures, backups of all data stored on IM&T systems are made on a regular basis. IM&T has a right to examine the contents of these backups to gather sufficient information to diagnose and correct problems with system software, or to investigate instances of improper use of IM&T facilities.
With reasonable cause for suspicion, and with the approval of the vice president for information management and technology, IM&T staff members have a right to monitor any or all aspects of a system to determine if a user is acting in violation of the policies set forth in this document.
IM&T staff members may alter the priority or terminate the execution of any process that is consuming excessive system or network resources or objectionably degrading system or network response, with or without prior notification.
IM&T staff members may remove or compress disk files that are not related to SCAD's mission or that are consuming large amounts of disk space, with or without prior notification.
IM&T staff members may terminate login sessions that have been idle (unused) for long periods of time in order to free resources. This right applies particularly to limited resources, such as dial-up connections.
IM&T staff members have the responsibility to provide advance notice of system shutdowns for maintenance upgrades or changes, so that users affected may plan around periods of system unavailability. However, in the event of an emergency, an IM&T staff member may shut down a system with little or no advance notification. Every effort will be made to give users a chance to save their work before the system is taken out of service.
All users have the responsibility to report any violations of SCAD policy, state law or federal law pertaining to the use of SCAD computer facilities to the vice president for information management and technology or appropriate authorities whenever violations come to their attention.
If anyone is contacted by a representative from an external law enforcement organization that is conducting an investigation of an alleged violation involving SCAD computing and networking resources, they must immediately inform the vice president for information management and technology at 912.525.4001.
IM&T staff members may refuse or restrict access to any person who has violated the policies set forth in this document, or who has violated the policies of other computer facilities belonging to SCAD.